GENERAL
LATE PAYMENT
From now onward, if customer late payment more than 3 days after we had send out the invoice OR change the order
after submit us the order, any special deal, add on, special price in set, any discount will no longer apply.
SHIPPING
REFUND OR RETURN POLICY
- Order can only be make through ORDER FORM.
- Any cancellation/exchange order will not entertain after buyer submit order thru email. Any cancellation of order after submit the order YOU WILL BE BLACKLISTED in future.
- No order cancellation once payment made.
- If you have any question before place the order please email us at [email protected].
- After buyer had submit the order and will received the invoice/confirmation from us, kindly make payment in exact amount without balance within 3days.
- Your order won't be processed until we received full payment.
- Once payment confirmed, customers will received a confirmation email from us.
- For International Order we only accept Paypal.
- If buyer wants to made payment thru PayPal, buyer needs to bear the additional charge by PayPal (only applicable for International Order)
LATE PAYMENT
From now onward, if customer late payment more than 3 days after we had send out the invoice OR change the order
after submit us the order, any special deal, add on, special price in set, any discount will no longer apply.
- Example: EXODUS CD each RM 85.00; EXODUS KR+CH set = RM 170.00.
- If you purchase EXODUS KR+CH set and payment late your price will be RM 85.00 + RM 85.00 = RM 170.00 (for late payment).
- If you payment based on the previous invoice given we will request payment the balance, if not the order will not shipped,
- If request refund will not entertain.
- If you in record had late payment before, we got rights for not accept your order.
SHIPPING
- Meet Up/COD service is not available. Deal only thru postal.
- We will be using only PosLaju services to send all goods in Malaysia. (Register Mail is only for International Order).
- We're not responsible for any losses or damages caused during shipping.
- Shipping costs depend on the items weight, location and shipping method (International Order).
- We will ship your items around 7 days. However it can sometimes take a longer to deliver.
- Items are estimated to reach Malaysia within 2 weeks. (Maybe longer depending on supplier).
REFUND OR RETURN POLICY
- All goods sold are not returnable or exchangeable.
- Refund only for items already out of stock